Procurement & Shipping FAQs

We cater specifically to commercial buyers. Our packaging options range from 1kg through to 50kg per unit, and we can fulfill up to full container-level shipments for contract buyers. The appropriate minimum order depends on packaging size, product type, and commercial agreement. Contact our team to discuss your specific requirements.

Shipping timelines vary based on destination port, order volume, and production scheduling. Our structured export coordination ensures prompt container booking once commercial terms are confirmed. Transit time from Nigerian ports varies by destination — typically ranging from 2–6 weeks depending on the shipping route. We provide freight tracking updates throughout the shipment.

Yes. Certificates of Analysis (COA) can be arranged for production batches where required by buyers. We also coordinate with internationally recognized inspection organizations including SGS and Intertek for independent third-party verification. Please specify your testing requirements when submitting your supply enquiry.

Our UK and Nigeria offices work in tandem to prepare all necessary export documentation prior to dispatch. This includes commercial invoices, packing lists, certificates of origin, phytosanitary certificates, and bill of lading documentation. We aim to ensure your shipment clears customs without costly delays.

Standard commercial packaging sizes available are: 1kg sealed bags, 5kg pails, 25kg drums, and 50kg drums. Full container-level bulk shipments are available for contract supply arrangements. Custom packaging specifications can be discussed for long-term supply contracts with sufficient order volume.

Raw unrefined shea butter is supplied in its natural form, retaining its original ivory-to-yellow colour, characteristic natural aroma, and full fatty acid profile. It is ideal for natural/organic product formulations and manufacturers who value authentic ingredient profiles.

Refined shea butter is processed to produce a neutral white colour and reduced natural odour, making it suitable for controlled formulation pipelines where standardized input materials are required. Refined supply is subject to processing specification and order volume.

We maintain compliance awareness aligned with Nigerian regulatory frameworks, including the standards set by the National Agency for Food and Drug Administration and Control (NAFDAC). Our Nigerian operational teams ensure production and packaging practices align with applicable regulatory requirements prior to export dispatch.

Yes. For qualified commercial buyers, we can coordinate private label packaging arrangements. This service is subject to order volume and specific packaging specifications, and allows your brand to go directly to market with premium, securely packaged shea butter. Please contact our team to discuss your requirements.

Sample arrangements may be available for qualified commercial buyers. Please contact our UK team directly to discuss sample requirements, associated costs, and terms. Sample requests are typically considered as part of the commercial onboarding process for potential long-term supply partners.

The fastest way is to complete our commercial supply enquiry form. Alternatively, you can email us at info@nedu.co.uk or call/WhatsApp our UK team on +44 791 945 1637. We respond to all commercial enquiries within 1–2 business days.